Dear Mr. Mulla,

Greetings from International Travel House Ltd., !

I  had  requested  Ms. Fatima to work out an itinerary  for 10 days - South
Africa tour for my cousin and his family who lives in Muscat along with his
friends starting from 20th December, 2009.

This is to put on record, Ms.Fatima and Ms. Shaishta have put in their best
effort  and made you proud by arranging a memorable South Africa tour which
my  cousin  will cherish for ever.  I was not so sure initially when I  made a  phone call  to  your  office regarding this but both Ms. Fatima and Ms. Shaishta proved that it was my right decision by giving this responsibility to Citizen Tours.

In future, I will ensure for all my family requirements will be routed through your office only.

Warm regards,

Latha Seetharam
Regional Manager - West
Hotel Travel Service & Car Rental Division